Error Messages

· "Directory is ‘xx’% full.” or "Warning: Only 'xxxx' data blocks left."

If you receive one of these messages, your data file is nearly full. You may keep entering data, but should schedule an appointment with your ABC Accounting representative to increase disk space.

· "Warning: No data blocks left."

If you receive this message, your data file is FULL. You SHOULD NOT enter any additional data until your dealer increases disk space. Call your ABC Accounting representative IMMEDIATELY.

· "Directory end-of-data marker not at end-of-data pointer."

If you receive this message, call your ABC Accounting representative IMMEDIATELY.

· If you are receiving error messages about stock on non-physical item # such as freight:

Enter an N in the Minimum field of that item record. This disables stock error messages and prevents auto-ordering.

· "Paid Invoices May NOT Be Deleted."

Payment must be deleted on the D screen before invoice can be deleted.

· "Amount May Not Be Changed On A Paid Invoice."

Payment must be deleted on the D screen before invoice can be edited.

· "Invoice Out Of Current Period May Not Be Deleted."

You may not delete an invoice from a prior month. Make a credit invoice in the current month.

· "Invoice Out Of Current Period Will Not Be Saved."

You may not make a change to an invoice from a prior month and save it. Enter a new invoice in the current month with the desired changes.

· "Serial # Not Valid, F6 For Lookup."

The serial # which you entered was not found. Press F6 to get a list of existing serial numbers (if there are any) which can be used. If you want to use the serial number that was not found, press C to override the message and then press F9.

· "Model/Serial# ____ Not Found. Continue"

The serial # which you entered was not found. Press F6 to get a list of existing serial numbers (if there are any) which can be used. If you want to use the serial number that was not found, press C to override the message and then press F9.

· "Item Is Restricted For The Customer."

On the Y screen this item has been setup to NOT be sold to this customer.

· "Enter a Line With H In Unit To Total Hidden Items."

There's a line with N or W in Unit. You must have a line with H in Unit immediately after the line or group of lines that have N or W in Unit.

· "Do You Want To Back-order Unshipped Items? (Yes/No)."

If you type Y, the computer will automatically enter a back order with the unshipped items listed. Press F9 to save the back order.

· "Customer has invoice(s) ____ days old. Change terms to COD? (Y/N)."

This customer has open invoice(s) that exceed the terms on the Company Setup screen in the Days Till Charge field. Press Y and the computer will print COD on the invoice. N will use whatever terms are specified for the customer.

· "Price discounted below desired markup."

On the Company Setup (#) screen you can specify minimum Inventory Markup percentage. If that is left blank, the minimum price is the cost. If you don't want this message to appear, enter -100 as Inventory Markup. If you press Enter, the computer will re-price the item. To disregard the message and keep the price that was entered, press C.

· "Want To Apply Credit To This Invoice?"

The customer has credit. If you type Y, the computer takes you to the D screen where you can apply credit to this invoice. N means No credit applied to the

invoice.

· "Assembly Breakdown Will Overwrite Invoice Items. Is This OK?"

When you put a quantity on an assembly item, a number of lines are printed at once on the computer. This message appears if there are items below that would be overwritten. Press Y for Yes or N for No.

· "For A Credit, Negate The Ship Quantity, Not The Price."

To show a credit, use a negative quantity instead of a negative price.

· "Stock=____. Is The Entered Quantity Still Desired?"

The stock quantity according to the computer is less than the amount specified. If you do not want this message to appear, put a Y in the Disable Stock Error field on the & screen.

· “$ ____ Over credit."

Warns you that this person has exceeded his credit limit. You need to determine whether you will sell anything further to him or not until he has made payments. Press C if you wish to over-ride credit limits at this time.

· "____ Is The Job Class. /-Clear, ENTER-Keep, or enter Job Class."

Informs you of the Job Class you have entered for this item. Allows you to clear it from this work order, keep it, or change it.

· "Item is restricted for the customer."

If the Privilege Code on the Y screen of Customer Type A matches the Restriction code on the Inventory screen, that item can be invoiced to any customer whose type is A. If you try to load the same item on an invoice for a customer who is not type A, an error message will remind you, "Item is restricted for the customer."

· Out of Balance messages:

1. First go into the Ledger (L) screen. If an error message saying, "GL is out of balance. Should correction be attempted? Y/N" Press Y.

2. If this does not correct the problem, MAKE SURE YOU HAVE A CURRENT BACKUP OF YOUR DATA, and run Report 8-37, G/L LEDGER REPOST.